CopilotVerse.IO

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2025

Information We Collect

Personal Information

When you use CopilotVerse.IO, we may collect:

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Communication preferences and settings
  • Payment information for premium features (processed securely by our payment providers)

Usage Information

We automatically collect information about how you use our service:

  • AI agent interactions and usage patterns
  • Features you use and frequency of use
  • Device information and browser type
  • IP address and general location information
How We Use Your Information

We use your information to:

  • Provide and improve our AI agent services
  • Personalize your experience and agent recommendations
  • Process transactions and send related information
  • Send important service updates and security notifications
  • Respond to your questions and provide customer support
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations and protect our rights
Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (like hosting, analytics, and payment processing)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information
Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication requirements
  • Secure data centers and infrastructure
  • Employee training on data protection practices
Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Data Processing Restrictions: Limit how we process your data

To exercise these rights, please contact us at privacy@copilotverse.io

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@copilotverse.io

Address: CopilotVerse.IO, Privacy Officer

We will respond to your inquiry within 30 days.